Service
Customer Service
- Safe warranty for all series of machines.
- Electrical safety certification, e.g. TS Taiwan, CE.
- Meet CNS standard quality, CNS4168, CNS4565, CNS4670, CNS5511, CNS, etc.
- Set up the Application Center for testing, display, education and training, customer proofing testing, technical exchanges, etc.
- According to ISO9001, formulate customer satisfaction survey procedures to understand the real feeling of end users.
- Listen to the customers' voices, and hold a quality meeting every week, to discuss, review and improve the problems reported by customers.
- A high-quality after-sales service team can evaluate customer problems in real time, provide immediate solutions and reduce downtime.
- Visit domestic and foreign agents/distributors/users to get close contact with the market.
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Business Visit
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Business Visit
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Business Visit
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The Opening Ceremony of our new agent in Chain.
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Foreign customers visit GENTIGER.
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2019 TIMTOS
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Excellent enterprise observation and communication activities
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The judges of Quality Association came to visit
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The students of industry cooperation came to visit
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Industry cooperation report
Corporate Social Responsibility
- Create a safe first, zero-occupational accident working environment, pass and obtain the ISO45001 and conduct regular audits.
- Promote industry-university cooperation to achieve the application of knowledge and skills and strengthen the learning of students.
- Create a happy company and a friendly workplace with gender equality, providing various benefits.
- Receive visits from business groups and schools.
- Actively participate in local social welfare activities, such as street sweeping. Assisting vulnerable groups and emergency relief, and giving back to the locals and society.
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Company trip
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The achievement exhibition for industry-university cooperation.
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ISO 45001
Talent cultivation
- Import the TTQS talent development quality management system, and construct the education and training program according to the PDDRO cycle.
- Set up the skill training area to deepen the scraping training.
- Promote the OPL to improve operation and management levels.
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Training ground 1
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Training ground 2
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Integrated training
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OPL single key education.
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Education training 1
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Education training 2
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Education training 3
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Education training 4
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Notification team
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Evacuation guidance team
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Safety protection team
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Ambulance crew
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Extinguishing team
Environmental protection
- Passed and obtained the ISO14001, and regularly audited to confirm compliance with regulatory requirements.
- Implement garbage classification and paper recycling and transportation.
- Use energy-saving bulbs, such as LED lights and T5 tubes.
- Use environmentally friendly tableware.
- Regularly detect air, water, and noise.
- The temperature of the air conditioner is set at 27 degrees.